Knowledge
Knowledge lets you upload documents to a knowledge store that your agents can query at runtime. By grounding your agent in your own data — product catalogs, support documentation, FAQs, policies — you get accurate, relevant responses instead of generic AI outputs.
How It Works
Section titled “How It Works”Upload documents to your project’s knowledge store and your agent gains the ability to search and retrieve relevant content when responding to user queries. This is ideal for:
- Product documentation and FAQs
- Company policies and procedures
- Support articles and troubleshooting guides
- Product catalogs and specifications
- Training materials and onboarding content
Supported Formats
Section titled “Supported Formats”You can upload a variety of document formats to the knowledge store, including PDF, text, and markdown files.
Schema
Section titled “Schema”Documents
Section titled “Documents”| Column | Type | Description |
|---|---|---|
id | UUID | Primary key |
user_id | UUID | The user who uploaded the document |
project_id | text | The project/agent this document belongs to |
title | text | Document title |
category | text | Category for organizing documents |
text | text | The document content |
search_index | text | Full-text search index for finding documents |
metadata | jsonb | Arbitrary metadata for custom fields and attributes |
Getting Started
Section titled “Getting Started”Navigate to the Knowledge section in your project to upload documents. Once uploaded, your agent can reference this content when answering user questions, providing grounded and accurate responses specific to your business.